Articles in this section

IPv6 May Prevent Players From Entering the Game - Starlink & other services

 

What's the issue?
Players utilizing an internet provider that defaults to IPv6 (ex. Starlink, some mobile providers) may be unable to enter the game and receive an error message such as LGN-LOB-001.

 

What's the workaround?
Disabling IPv6 may allow players to enter the game. If you are on Xbox, you may need to edit your router's settings on another device.

 

Please note that this may cause some Windows components and/or internet services to function incorrectly until it's re-enabled. Steps on how to disable IPv6 are located here:

Disabling IPv6

 

How is it being fixed?
We are aware of the issue and are currently investigating further.

Was this article helpful?
0 out of 0 found this helpful